Conference Registration

Opening Remarks

Be Careful What You Post! Making Sense of Social Media Compliance

Ethan Wall, President/CEO, Social Media Law and Order Education, LLC

Marketing professionals must be aware of the new social media compliance risk management guidelines of the Federal Financial Institutions Examinations Council (FFIEC). Ethan Wall will explain federal laws and regulations down to their nuts and bolts and leave you with a complete understanding of the new federal regulations that must be followed if maintaining a social media risk management presence. Learn how to develop a social media risk management compliant program within your credit union.

Networking/Refreshment Break

Fraud in the Digital Age

Ben Hart, Chief Financial Officer, Texas Tech Federal Credit Union

It’s amazing what you can learn in an hour with Ben Hart, from current events in the world of cybersecurity, to industry best practices, to the basics of NCUA Part 748 compliance. He’ll explore your credit union’s responsibility in protecting members from cybersecurity risks, trends in data breaches, trends in debit and credit card losses as a result of cybersecurity risks and how best to educate your credit union’s members about this important issue. Ben will also cover the role of the Regional Information Systems Officer (RISO) and explain how a credit union is selected to have a RISO participate.

Day in Review

Welcome Reception (GP)

Enjoy cocktails, light dining & great conversation with other credit union leaders from across the nation, their guests and “The Ones in Red” before enjoying your first evening in Charleston.

Sit-Down Breakfast (GP)

Opening Remarks

Bank Secrecy Act & Anti Money Laundering

Gary Hess, President, RTE Financial Services

Compliance with the Bank Secrecy Act (BSA) continues to be a high priority with regulators. Gary Hess will look at why this is so, the responsibilities of your board and what constitutes a proper BSA program within your credit union. In addition to providing a refresher of what is and what is not covered by the BSA, Gary will outline updates on developments impacting the Act.

Networking/Refreshment Break

Managing the "L" Component of CAMEL

Ben Hart, Chief Financial Officer, Texas Tech Federal Credit Union

Get the two-sided perspective regarding the “L” in CAMEL. Ben Hart will draw on 15 years of regulatory experience to share insight on how “L” is rated by your examiner. Further, he’ll give his CFO’s perspective on how to properly mitigate interest rate and liquidity risk. You’ll gain insight into how you can comply with NCUA Rules and Regulations Part 741.12.

Fraud, Management Override and Regulatory Issues - Controls that All Credit Unions Need to Have

Jerry Tenbrink, Owner, J. Tenbrink & Associates

PART I – You can have the best system of internal control, a diligent internal auditor, a crack supervisory committee and still have a huge hole in your financial reporting and internal control systems. Why? Because key high-level parties in your organization have the ability to control some if not all of your accounting, financial reporting and regulatory compliance processes.

How can you control this exposure to ensure that the financial information guiding your decisions is reliable? There may not be a silver bullet, but there are key points you can focus on to stay on top of these elusive areas. Jerry will assist you in determining your key exposure points & how to control them.

Sit-Down Luncheon (GP)

Fraud, Management Override and Regulatory Issues - Controls that All Credit Unions Need to Have

Jerry Tenbrink, Owner, J. Tenbrink & Associates

PART II – Continuing the dialogue that began before lunch, Jerry Tenbrink will assist you in determining your key exposure points in your financial reporting and internal control systems and how to manage these key points.

Preparing for the Disruptive Technologies of Artificial Intelligence Blockchain and the Internet of Things

Brian Garr, Senior Creative Technologist, Virgin Voyages

During Brian’s session, you will get a working understanding of Artificial Intelligence, and Blockchain, along with multiple examples of potential credit union touch points.

Daily Wrap-Up

Sit-Down Breakfast (GP)

Opening Remarks

Addressing the 7 NCUA Risk Categories

Gary Hess, President, RTE Financial Services

Review the seven risk categories established by the NCUA during this session led by Gary Hess. You will examine several recent credit union situations “ripped from the headlines,” discuss the risks they presented to the credit union and see how the board should approach those types of activities.

Explore the credit union variables that may cause different credit unions to approach the same situation in a different way. Be ready to participate—we have a lot to learn from each other.

Networking/Refreshment Break

Eliminate ATM Fraud

Mick Fenley, VP of Analytics and Business Intelligence, CommunityAmerica Credit Union

Mick Fenley has a new approach to eliminating ATM fraud. Join him and discover a completely different method of addressing ATM fraud that proactively identifies fraudster activity before it impacts members. In the event that new fraud devices are introduced into the market by fraudsters, this software has machine learning and artificial intelligence capabilities that are trained into the algorithm and can stop the new issues immediately.

Good Governance and Related Policies

Bruce Hoogstraten, President, Geo-San, Inc.

Learn what a good governance model looks like and explore the best policies to support it.

• Discover your CEO limitations
• Choose the proper policies to deter fraud
• What is an “Ends Statement”?

Conference Wrap-Up