Spring Training

March 16 – 19, 2023 | Scottsdale Plaza Resort | Scottsdale, Arizona

Conference Details

Be sure to book your hotel room BEFORE signing up for the conference.

If you are unable to book a room, give us a call at 888-465-6010.

Revitalize your spirit, refresh your skills and renew your dedication at CU Conferencesʼ annual Credit Union Spring Training Conference. Held during two different weeks in March and in two invigorating & scenic locations. 

And, you will have valuable networking time with fellow board of directors, board chairs, supervisory committee members, senior managers, marketing and business development managers and other credit union professionals from across the country. 

Earn 12 CPE credits while attending this conference.

Registration & Hotel Information

Be sure to book your hotel room BEFORE signing up for the conference.

If you are unable to book a room, give us a call at 888-465-6010.

Conference Registration

We offer an excellent educational return on your conference investment. Register early for greatest savings.

Guest Program

Our Guest Program, available at just $259 per each additional guest, enables your registered guest(s) to join you during the following conference events: ($259 Additional)

Hotel Reservation

call the Scottsdale Plaza Resort at (800) 832-2025. Be sure to mention CU Conferences to receive rates starting at $269. The resort fee is waived when you book through CU Conferences' room block.

Rates are based on availability. If you are unable to book a room, call CU Conferences at 888-465-6010 for assistance.

Airport and Ground Transportation

Phoenix Sky Harbor International Airport (PHX) is approximately 30 minutes from the Scottsdale Plaza Resort. Self-parking at hotel is available at no additional cost.

**All rates listed are subject to change and are estimates. Please check rates with the ground transportation taxi and shuttle booth prior to departure.


The weather in Scottsdale during the month of March is rather pleasant. The average temperature reaches a high of about 76° during the day and a crisp 44° in the evenings. We suggest a light coat for the cooler evenings. 

Speaker Information

Peter Fugaro
President, Prymak, LLC

Barry Lynch
CEO,  Waypoint Advisory Services

Chelsea, Treboniak
Owner, Critical Ops


Thursday, March 16, 2023

The Spring Training agenda is full of timely sessions packed with fresh ideas and innovative solutions to the issues facing today’s credit unions.

Earn 12 CPE credits while attending this conference.

11:30 a.m. - 1:00 p.m.

Conference Registration

1:00 – 1:15 p.m.

Opening Remarks

1:15 – 2:15 p.m. 

Best Practices for Board and Committee Member Development

Peter Fugaro, President, Prymak, LLC

Very few credit union boards have term limits. And there is a reason for that. Recruiting volunteers to take on the responsibilities placed on a credit union board member is challenging. While adding new, younger board members is wise – only 10% of credit union board members are under 40 – educating and growing the existing board’s knowledge is essential. 

2:15 – 2:25 p.m. 

Premier Sponsor - OM Financial Introduction

2:25 – 2:40 p.m. 

Networking and Refreshment Break

2:40 – 3:40 p.m.

Your Credit Union in 2035

Chelsea Treboniak, Owner, Critical Ops

Advancements such as distributed ledger technology (DLT), digitization, and hybrid workplaces are shaping the future of the financial sector. Modernization brings legacy systems – including people, processes, and technology, to the current state and positions them for future success. Understand how your credit union will arrange for a more efficient and resourceful future, with people at the center using technology to its full potential.

3:40 – 4:00 p.m.

Daily Wrap Up

5:00 – 6:00 p.m. (GP)

Welcome Reception

Join us for cocktails, light dining, and great conversation. Registered guests are welcome to attend.

Friday, March 17, 2023

8:00 – 9:00 a.m. (GP)

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

9:00 – 9:15 a.m.

Opening Remarks

9:15 – 10:15 a.m. 

Bank Secrecy Act (BSA) and Anti Money Laundering (AML) Update & Review 

Barry Lynch, CEO, Waypoint Advisory Services

Session Highlights:


(This session will count towards your annual BSA/Compliance training requirement.  Certificates of completion included for each attendee.)

10:15 – 10:30 a.m. 

Networking and Refreshment Break

10:30 – 11:30 a.m. 

Virtually Virtual - A Guide to Effective Intranets

Chelsea Treboniak, Owner, Critical Ops

Intranets are secure, private networks to share information and resources in your credit union. Multiple words in this description are assumptions. For example, are all intranets “secure?” Does “your” credit union include intranet access for employees and members? Baseline assumptions require answers for an effective intranet at your credit union. This session introduces intranet assumptions, facilitates decision-making, and equips you with an action plan. 

11:30 a.m. – 12:30 p.m.

Ensuring Your Board is Strategic and Agenda Topics That Can Fulfill That Mission 

Peter Fugaro, President, Prymak, LLC

Credit union boards and committees that are effective do not materialize by accident. A successful board and its committees are built with teamwork and being strategic alongside the credit union’s management. Commitment and accountability are just a few key traits to an effective board. Together we’ll look at what makes a board effective, how to be more strategic in thinking and ensure the credit union is meeting the changing needs of its membership.

12:30 – 1:30 p.m. (GP)

Group Luncheon

Join us for lunch. Registered guests are welcome to attend.

1:30 – 2:30 p.m. 

Understanding 701.19 Funding Employee Benefit Plan Obligations & How to Use Impermissible Investment to Cover Certain Expenses While Increasing Your Bottom Lin

Barry Lynch, CEO, Waypoint Advisory Services

Does your Executive team have expensive defined benefit retirement plans?  Do you offer health insurance to all staff? What about a 401K? Vision? Dental? Life? With the rising costs of employee benefits, credit union’s abilities to retain key employees and provide attractive compensation packages are diminishing. But did you know credit unions are allowed to purchase impermissible investments, with much higher yields than our traditional CD’s and Mortgage Back Securities, This former examiner/CEO is her to unpack the mystery behind these otherwise impermissible investments and tell you the things your examiner probably isn’t telling you.

2:30– 3:30p.m. 

Catch Me If You Can!

Chelsea Treboniak, Owner, Critical Ops

Steven Spielberg’s 2002 film featured Frank Abagnale, Jr., and his mastery of deception. Unfortunately, bad guys such as Frank continually works 24/7 to identify and exploit opportunities for malicious acts. Models, such as Donald R. Cressey’s model called the Fraud Triangle, outline conditions leading to higher instances of fraud.


Job descriptions highlight responsibilities associated with fraud. How do these conceptual findings relate to our credit unions? What are we doing to prepare for all phases of fraud, from awareness to response and recovery? This session connects concepts to procedures and resources to help you navigate the complexities of fraud.

3:30– 3:45 p.m. 

Daily Wrap-Up

Saturday, March 18, 2023

8:00 – 9:00 a.m. (GP)

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

9:00 – 9:05 a.m.

Opening Remarks

9:05 – 10:05 a.m.

Buying & Selling Loan Participations

Barry Lynch, CEO, Waypoint Advisory Services

Share grew in 2021 at an industry record pace, and most of use assumed liquidity would never be an issue again, but with record loan demand in 2022, many of us are desperate for liquidity sources. All the while, many smaller credit unions in smaller communities are flush with cash, praying for loan demand to increase to produce a positive bottom-line.


Which one are you? Regardless, this session is going to focus on the cooperative nature of credit unions and discuss ways to participate loans between partnering credit unions to make money and solve our liquidity needs, all while propping up the credit union movement.


We will walk you through the reasons credit unions buy and sell loans, as well as the benefits and drawbacks associated with participations. You will learn how to determine if a purchase could benefit your credit union, if selling could solve your liquidity needs, and what type of due diligence is required for both.

10:05 – 10:20 a.m.

Networking and Refreshment Break

10:20 – 11:20 a.m.

Managing to Change in Workforce Dynamics

Peter Fugaro, President, Prymak, LLC

The COVID pandemic forced companies to reassess how to serve their customers in a shutdown world. This required having employees work-from-home that was not a typical dynamic with credit unions and other financial service providers. While the world opens, bringing employees back to traditional offices is difficult. Especially in a tight labor market. During this session we’ll discuss work-at-home landscape,

how to manage the business remotely and ways to make a hybrid approach successful.

11:20 a.m. – 12:20 p.m.

Roundtable Discussion

Exchange ideas with fellow participants during a lively discussion. This roundtable will allow time for discussion on key topics followed by representatives from each table sharing thoughts and ideas discussed at their particular table.

12:20 – 12:30 p.m.

Conference Wrap-Up

Sunday, March 19, 2023

Travel Day - Have a Safe Trip Home!

Register Early and Save!