PreConference Registration

(Those attending the main conference are welcome to register at this time as well)

Opening Remarks

Supervisory Committee Responsibilities and the Skills Needed to Fulfill Them

Networking and Refreshment Break

Supervisory Committee Responsibilities and the Skills Needed to Fulfill Them (Continued)

PreConference Wrap Up

Conference Registration

Welcome Reception

Join us for cocktails, light dining, and great conversation. Registered guests are welcome to attend.

CU Conferences is grateful for the support of its sponsor, OM Financial, and would like to thank them for co-sponsoring the reception. Learn more about OM Financial.

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

Opening Remarks

AI and RPA Intro- How They Affect Risk and Controls, and Fraud

Deron Rossi, President
DJR Consulting

In this presentation, we will explore the transformative effects of Artificial Intelligence (AI) and Robotic Process Automation (RPA) on the control posture of credit unions, with a specific focus on their implications for risk assessment, control procedures, and fraud detection. As AI and RPA technologies continue to gain prominence in the credit union landscape, it is crucial for the supervisory committee, board, and audit professionals to understand how these innovations can both revolutionize and enhance their practices.

We will introduce these concepts which are not widespread yet in the credit union industry but have been gaining traction. By the end of this presentation, participants will have a basic understanding of how AI and RPA are revolutionizing the risk, control and fraud prevention practices.

Networking and Refreshment Break

Topic TBD

Ancin Cooley, Principal
Synergy Credit Union Consulting

Protect Assets and Reputation Through Technology

Mike Robins, Chief Operating Officer
Dynamic Edge, Inc.

There are two significant costs when a credit union experiences a cyber security incident.  First, there is the hard cash. In 2023, the average ransomware payout was $1.5 million, up from $812,000 in 2022. Even the largest credit unions cannot afford what’s currently at stake. Second, there is the damage done to your reputation, a cost that is incalculable and potentially life threatening to the organization.  This session will summarize the latest cyber security threats, describe the importance of a Zero Trust security posture, and identify ways to prepare for cyber insurance applications and renewals.  It will offer guidance in comprehensible language with an emphasis on both the member experience and NCUA compliance. 

You will leave with three actionable items to bring back to your board and leadership team.

Group Luncheon

Join us for lunch. Registered guests are welcome to attend.

Credit Union Ethics

Bill Farley, President/CEO
aCUmen America, LLC

In government, business, and in life, there is more news about ethics today than ever before. One of the greatest priorities of a Supervisory Committee is to validate the highest level of ongoing business integrity in the credit union. Sometimes, that responsibility is easy...sometimes it is not. In this session, we will look at what ethics is from different perspectives, ways to effectively manage ethics, and review some challenging ethical situations. 

Topic TBD

Randy Romes, Principal/Information Security
CliftonLarsonAllen

Daily Wrap-Up

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

Opening Remarks

Quality Assurance Reviews: An Essential Engagement for Your Audit Department

Olivia Whipple, Owner/Co-Founder
The Audit Library

What is a Quality Assurance Review, why is it important, and what real world benefits can be gained? In this presentation, we’ll explain the requirements in plain English. Then, we’ll go beyond the IIA Standards and break down Quality Assurance Reviews in detail. We will walk you through a work program step-by-step, discuss best practices at every stage, and provide advice for overcoming common pain points. This presentation will provide value to credit union Internal auditors everywhere; whether you are preparing to engage your first Quality Assurance Review, or wrapping up a successful engagement.

Networking and Refreshment Break

Topic TBD

Randy Romes, Principal/Information Security
CliftonLarsonAllen

How to Talk to Your IT Team

Mike Robins, Chief Operating Officer
Dynamic Edge, Inc.

As a credit union executive or board member, you have a lot on your plate. Ensuring the safety and security of your members and their assets, maintaining your business from an operations standpoint, and taking care of your valuable employees are all keys to the success of your institution. One often-overlooked thing unites all three of these concerns: technology. It’s easy to pass off that responsibility to your IT director, since they have the expertise to keep things running. In addition, most executives and board members feel intimidated when discussing technology and their fears around cyber security. Still, YOU – not just your IT team – must understand the most critical technology concepts in order to fulfill your fiduciary duty. This session will identify five major technology topics, explain them in comprehensible language, and describe how best to discuss them with your IT team.

Daily Wrap-Up

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

Opening Remarks

Fraud Prevention - A Team Sport. All Aboard!

Deron Rossi, President
DJR Consulting

In sports, do you think teams like the NY Yankees, LA Lakers, Dallas Cowboys, and Edmonton Oilers won their championships due to just one player?  No, you cannot win unless everyone is playing at a high level and playing as a team.

Fraud prevention is no different.  Fraud risks are always present, and we all have seen how it has increased this decade. It is easy to think that someone else is watching out for fraud risks, maybe management, maybe risk, or internal audit. Some people think that their external audit is a strong fraud detection control (hint - that is one of the least ways fraud is detected). The supervisory committee has a responsibility, along with the Board, to keep their eye on the ball.

But truthfully, EVERYONE at your credit union is responsible.  It is a TEAM SPORT, and you need the whole team to prevent it.

Deron will update you on the latest fraud trends and share some of the key findings in the Association of Certified Fraud Examiners (ACFE) 2022 Report to the Nations. We will discuss how to make fraud prevention a team sport. You will hear an update of some recent frauds in the financial services.

Networking and Refreshment Break

Internal Audit 101: Function, Theory & Practice

OIivia Whipple, Owner/Co-Founder
The Audit Library

In this presentation, we will discuss everything internal audit. From the standards that define the profession, to the specific tasks credit union internal auditors perform. A lot goes on in this critical, yet often misunderstood, professional group. We will take a deep dive into credit union governance structure, walk you through the risk assessment and audit plan process, define common audit terms, and discuss how to avoid pain points and breakdowns. As a member of the supervisory or audit committee, having a better understanding of internal audit can greatly benefit your credit union!

Conference Wrap-Up