National Credit Union Supervisory Committee Conference
January 17 - 21, 2024 | The Royal Sonesta San Juan| San Juan, Puerto Rico
Join credit union supervisory committee members, internal auditors, CEOs, board of directors, senior management & other credit union leaders from across the country as we explore the risks and liabilities credit unions face on a daily basis and the safeguards needed to protect your credit union and its members.
Earn up to 15.2 CPE credits when attending the conference and PreConference
Conference Quick Links:
Registration & Hotel Information
Conference Registration
We offer an excellent educational return on your conference investment. Register early for the best conference rates!
On or Before November 16, 2023: $1345
November 17, 2023 – December 14, 2023: $1395
December 15, 2023 and Beyond: $1445
Guest Program: $299
PreConference: $299
Guest Program
Our Guest Program, available at just $299 per each additional guest, enables your registered guest(s) to join you during the following conference events: ($299 Additional)
Wednesday's Welcome Reception
Thursday's Sit-Down Breakfast
Thursday's Sit-Down Luncheon
Friday's Sit-Down Breakfast
Saturday's Sit-Down Breakfast
Hotel Reservation
Book your room online or call the Royal Sonesta San Juan at (787) 791-6100. Press 1 to reach reservations. Be sure to mention CU Conferences' Supervisory Committee Conference to receive special rates starting at $339*.
*Mandatory Porterage Fees are $5.50 per person/roundtrip. Room/Maid attendant is $4.00 per person, per day.
Rates are based on availability. If you are unable to book a room, call CU Conferences at 888-465-6010 for assistance.
Airport and Ground Transportation
The San Juan International Airport (SJU) are about 10 minutes from the Royal Sonesta San Juan.
Taxi is approx. $20 from the airport to the hotel
**All rates listed are subject to change and are estimates. Please check rates with the ground transportation taxi and shuttle booth prior to departure.
Weather
The weather in San Juan during the month of January is downright nice. You can expect the highs to be about 85 degrees and the lows to be around 60 degrees.
Speaker Information
Ancin Cooley, Principal
Synergy Credit Union Consulting
Mike Robins, Chief Operating Officer
Dynamic Edge, Inc.
Randy Romes, Principal/Information Security
CliftonLarsonAllen
Deron Rossi, President
DJR Consulting
Olivia Whipple, Owner/Co-Founder
The Audit Library
Conference Agenda
Schedule subject to change.
Registered guests are welcome during these (GP) credit union conference events.
Earn 15.2 CPE credits while attending the PreConference and Conference. 13.2 for Conference Only
Wednesday, January 17, 2024 - Optional PreConference
($299 additional)
PreConference Workshop:
Supervisory Committee Responsibilities and the Skills Needed to Fulfill Them
Ancin Cooley, Principal, Synergy Credit Union Consulting
Ancin Cooley, Principal, Synergy Credit Union Consulting
A credit union supervisory committee member plays a crucial role in safeguarding the financial well-being of its credit union members. Their primary responsibilities include conducting rigorous financial audits to detect and prevent fraud and errors while also ensuring compliance with the ever-changing financial regulations. Additionally, they oversee the approval and alignment of policies and procedures with industry best practices and legal standards, ensuring the credit union maintains the trust and confidence of its members while upholding the credit union’s principles.
Join Ancin Cooley of Synergy Credit Union Consulting for a deep dive into the responsibilities of the supervisory committee member and why they are necessary to safeguard your credit union and its members.
11:30 a.m. - 1:00 p.m.
PreConference Registration
(Those attending the main conference are welcome to register at this time as well)
1:00 – 1:15 p.m.
Opening Remarks
1:15 – 2:30 p.m.
Supervisory Committee Responsibilities and the Skills Needed to Fulfill Them
2:30– 2:45 p.m.
Networking and Refreshment Break
2:45 – 4:00 p.m.
Supervisory Committee Responsibilities and the Skills Needed to Fulfill Them (Continued)
4:00 - 4:15 p.m.
PreConference Wrap Up
Wednesday Evening, January 17, 2024
Supervisory Committee Conference Begins
Supervisory Committee Conference Begins
4:00 - 5:00 p.m.
Conference Registration
5:00 – 6:00 p.m. (GP)
Welcome Reception
Join us for cocktails, light dining, and great conversation. Registered guests are welcome to attend.
CU Conferences is grateful for the support of its sponsor, OM Financial, and would like to thank them for co-sponsoring the reception. Learn more about OM Financial.
Thursday, January 18, 2024
Supervisory Committee Conference Begins
Supervisory Committee Conference Begins
8:00 – 9:00 a.m. (GP)
Sit-Down Breakfast
Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.
9:00 – 9:15 a.m.
Opening Remarks
9:15 – 10:15 a.m.
AI and RPA Intro- How They Affect Risk and Controls, and Fraud
Deron Rossi, President
DJR Consulting
In this presentation, we will explore the transformative effects of Artificial Intelligence (AI) and Robotic Process Automation (RPA) on the control posture of credit unions, with a specific focus on their implications for risk assessment, control procedures, and fraud detection. As AI and RPA technologies continue to gain prominence in the credit union landscape, it is crucial for the supervisory committee, board, and audit professionals to understand how these innovations can both revolutionize and enhance their practices.
We will introduce these concepts which are not widespread yet in the credit union industry but have been gaining traction. By the end of this presentation, participants will have a basic understanding of how AI and RPA are revolutionizing the risk, control and fraud prevention practices.
10:15 – 10:30 a.m.
Networking and Refreshment Break
10:30 – 11:30 a.m.
Topic TBD
Ancin Cooley, Principal
Synergy Credit Union Consulting
11:35 p.m. – 12:35 p.m.
Protect Assets and Reputation Through Technology
Mike Robins, Chief Operating Officer
Dynamic Edge, Inc.
There are two significant costs when a credit union experiences a cyber security incident. First, there is the hard cash. In 2023, the average ransomware payout was $1.5 million, up from $812,000 in 2022. Even the largest credit unions cannot afford what’s currently at stake. Second, there is the damage done to your reputation, a cost that is incalculable and potentially life threatening to the organization. This session will summarize the latest cyber security threats, describe the importance of a Zero Trust security posture, and identify ways to prepare for cyber insurance applications and renewals. It will offer guidance in comprehensible language with an emphasis on both the member experience and NCUA compliance.
You will leave with three actionable items to bring back to your board and leadership team.
12:35 – 1:35 p.m. (GP)
Group Luncheon
Join us for lunch. Registered guests are welcome to attend.
1:35 – 2:35 p.m.
Credit Union Ethics
Bill Farley, President/CEO
aCUmen America, LLC
In government, business, and in life, there is more news about ethics today than ever before. One of the greatest priorities of a Supervisory Committee is to validate the highest level of ongoing business integrity in the credit union. Sometimes, that responsibility is easy...sometimes it is not. In this session, we will look at what ethics is from different perspectives, ways to effectively manage ethics, and review some challenging ethical situations.
2:40 – 3:40 p.m.
Topic TBD
Randy Romes, Principal/Information Security
CliftonLarsonAllen
3:40 - 4:00 p.m.
Daily Wrap-Up
Friday, January 19, 2024
8:00 – 9:00 a.m. (GP)
Sit-Down Breakfast
Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.
9:00 – 9:15 a.m.
Opening Remarks
9:15 – 10:15 a.m.
Quality Assurance Reviews: An Essential Engagement for Your Audit Department
Olivia Whipple, Owner/Co-Founder
The Audit Library
What is a Quality Assurance Review, why is it important, and what real world benefits can be gained? In this presentation, we’ll explain the requirements in plain English. Then, we’ll go beyond the IIA Standards and break down Quality Assurance Reviews in detail. We will walk you through a work program step-by-step, discuss best practices at every stage, and provide advice for overcoming common pain points. This presentation will provide value to credit union Internal auditors everywhere; whether you are preparing to engage your first Quality Assurance Review, or wrapping up a successful engagement.
10:15 – 10:30 a.m.
Networking and Refreshment Break
10:30 a.m. – 11:30 a.m.
Topic TBD
Randy Romes, Principal/Information Security
CliftonLarsonAllen
11:35- 12:35 p.m.
How to Talk to Your IT Team
Mike Robins, Chief Operating Officer
Dynamic Edge, Inc.
As a credit union executive or board member, you have a lot on your plate. Ensuring the safety and security of your members and their assets, maintaining your business from an operations standpoint, and taking care of your valuable employees are all keys to the success of your institution. One often-overlooked thing unites all three of these concerns: technology. It’s easy to pass off that responsibility to your IT director, since they have the expertise to keep things running. In addition, most executives and board members feel intimidated when discussing technology and their fears around cyber security. Still, YOU – not just your IT team – must understand the most critical technology concepts in order to fulfill your fiduciary duty. This session will identify five major technology topics, explain them in comprehensible language, and describe how best to discuss them with your IT team.
12:35 – 12:45 p.m.
Daily Wrap-Up
Saturday, January 20, 2024
8:00 – 9:00 a.m. (GP)
Sit-Down Breakfast
Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.
9:00 – 9:05 a.m.
Opening Remarks
9:05 – 10:15 a.m.
Fraud Prevention - A Team Sport. All Aboard!
Deron Rossi, President
DJR Consulting
In sports, do you think teams like the NY Yankees, LA Lakers, Dallas Cowboys, and Edmonton Oilers won their championships due to just one player? No, you cannot win unless everyone is playing at a high level and playing as a team.
Fraud prevention is no different. Fraud risks are always present, and we all have seen how it has increased this decade. It is easy to think that someone else is watching out for fraud risks, maybe management, maybe risk, or internal audit. Some people think that their external audit is a strong fraud detection control (hint - that is one of the least ways fraud is detected). The supervisory committee has a responsibility, along with the Board, to keep their eye on the ball.
But truthfully, EVERYONE at your credit union is responsible. It is a TEAM SPORT, and you need the whole team to prevent it.
Deron will update you on the latest fraud trends and share some of the key findings in the Association of Certified Fraud Examiners (ACFE) 2022 Report to the Nations. We will discuss how to make fraud prevention a team sport. You will hear an update of some recent frauds in the financial services.
10:15– 10:30 a.m.
Networking and Refreshment Break
10:30– 11:30 a.m.
Internal Audit 101: Function, Theory & Practice
OIivia Whipple, Owner/Co-Founder
The Audit Library
In this presentation, we will discuss everything internal audit. From the standards that define the profession, to the specific tasks credit union internal auditors perform. A lot goes on in this critical, yet often misunderstood, professional group. We will take a deep dive into credit union governance structure, walk you through the risk assessment and audit plan process, define common audit terms, and discuss how to avoid pain points and breakdowns. As a member of the supervisory or audit committee, having a better understanding of internal audit can greatly benefit your credit union!