Conference Agenda

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The Spring Training agenda is full of timely sessions packed with fresh ideas and innovative solutions to the issues facing today’s credit unions.

Thursday, March 12, 2020

Schedule subject to change. Registered guests are welcome during these (GP) credit union conference events.

Earn 12 CPE credits while attending this conference.

11:30 a.m. - 1:00 p.m.

Conference Registration

1:00 – 1:15 p.m.

Opening Remarks

1:15 – 2:15 p.m.

Tri-Modal Board Leadership: Change the Conversation!

Dr. Deedee Myers, Ph.D., MSC, PPC

CEO, DDJ Myers, Ltd.

Move from the bedrock of governance to dynamic board leadership, ensuring greater alignment amongst board members and between the board and chief executive officer. Boards are responsible for fiduciary oversight, a Type I board oversight. Many boards are in the question of what needs to shift, so they add more value. Some reach a Type II mode in which board members genuinely operate at a strategic level. However, the most effective boards operate at a Type III mode – the “Black Box” for effective board governance. This is where boards, along with executives, frame challenges as well as opportunities and leverage their competitive advantage with new and creative methods of collective thinking with rigorous discussions and decision-making. Dr. Myers shows how credit union boards are shifting from a Type I and II mode to a tri-modal governance framework to take advantage of all three dimensions.

Find out how this dynamic thinking has helped other credit union boards focus 75% of their time and energy on strategy (like it should be)! Reinvigorate the boardroom, improve board member performance, attract new and younger board members, and actually enjoy their experience as leaders of a credit union. Take home the same tools high-performing boards are using by taking advantage of this innovative tri-modal governance model.

2:15 – 2:30 p.m.

Networking and Refreshment Break

2:30 – 3:30 p.m.

The Bank Secrecy Act - Update and Review

Tim Quinn, Owner/Operator, Success From the Inside Out

All credit unions must be in compliance with the Bank Secrecy Act and the board of directors is ultimately responsible for ensuring that the credit union maintains an effective internal control structure, including suspicious activity monitoring and reporting. This session outlines the act, its purpose, current updates, requirements and reporting procedures that all credit union directors are required to be familiar with. Make sure that your credit union has the systems in place to monitor transactions and is in compliance with these federal requirements.

This will fulfill the requirement for annual director education on BSA.

3:30 – 3:45 p.m.

Daily Wrap Up

5:00 – 6:00 p.m. (GP)

Welcome Reception

Join us for cocktails, light dining, and great conversation. Registered guests are welcome to attend.

CU Conferences is grateful for the support of its sponsor, OM Financial, and would like to thank them for co-sponsoring the reception. Learn more about OM Financial.

Friday, March 13, 2020

8:00 – 9:00 a.m. (GP)

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

9:15 – 10:15 a.m.

Hot Topics

Gary Hess, President, RTE Financial Services

What’s happening? Hardly anything when it comes to legislative and regulatory issues, right? In this session, Gary will present the current developments in these areas which impact your credit union. There will be a focus on legislative and regulatory issues, and what you should be doing to be prepared for what has happened and what is to come. Then Gary will open up the floor to find out what is on your mind. Be prepared to share and help determine what is “hot” – and what to do about it.

10:15 – 10:30 a.m.

Networking and Refreshment Break

10:30 – 11:30 a.m.

Strategic Planning: The Enhanced Role for the Board of Directors

Dr. Deedee Myers, Ph.D., MSC, PPC

CEO, DDJ Myers, Ltd.

Not sure how to add more value as a board? Or, if you are the chief executive officer, how do you create a strategic thinking environment that invites enhanced critical thinking from both the board and management team? Dr. Myers provides an evidence-based structure that increases collaborative thinking, rigorous cross-functional dialogue, innovative thinking, and organization buy-in to transformative strategic change. This strategic planning process provides clarity on the role of the board, the role of management, and the expectations & outcomes of a first-class strategic planning process.

11:35 a.m. – 12:35 p.m.

Building New Leadership - Attracting Good Board Members

Tim Quinn, Owner/Operator, Success From the Inside Out

You hold the key to future leadership. With your unique experience and considerable knowledge you are in a position to make a difference - and you are in the midst of a community that is desperately in need of it. This session will sharpen the skills you have to be an effective mentor to nurture and build new leaders in your organization. Together we will cover the emotions of leadership along with focus, authority, communication, execution, motivation and legacy. You will leave this session with an outline to develop another person into a leader in a life changing way. This has an opportunity to be one of your greatest contributions.

12:35 – 1:35 p.m. (GP)

Group Luncheon

Join us for lunch. Registered guests are welcome to attend.

1:35 – 2:35 p.m.

S.W.O. T.

Gary Hess, President, RTE Financial Services

SWOT stands for Strength, Weakness, Opportunity and Threat. Gary will cover several important issues in each of these four categories. The discussion will involve a mix of economic developments, general trends and credit union specific trends, all of which impact credit unions today. Gary looks forward to incorporating your comments to create a joint sharing session for the benefit of all attendees. We may each be impacted differently by a single issue, but it is important to understand the issue, what its impact may be, and options we have to deal with it.

2:40 – 3:40 p.m.

Responsibility of a Credit Union Director

Tim Quinn, Owner/Operator, Success From the Inside Out

Service as a credit union director can be a rewarding experience and responsible, competent directors are crucial to the success of the credit union. Being a highly regulated industry, directors must be proactive, dedicated, and attentive to the performance of their institution. Directors play a key oversight role in assuring compliance with the laws and regulations impacting credit unions, as well as the products and services provided to the membership. Whether you are a seasoned director or new to the position, this session will cover what is required, what you need to know, what you are responsible for and where to get the information. You will leave with a list of resources to equip you in your responsibility for the conduct of the credit unions affairs.

3:40 – 4:00 p.m.

Daily Wrap-Up

Saturday, March 14, 2020

8:00 – 9:00 a.m. (GP)

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

9:00 – 9:05 a.m.

Opening Remarks

9:05 – 10:05 a.m.

Disruptive Technologies

Gary Hess, President, RTE Financial Services

Technology has been a disruptive force for financial services for decades. It is how we react to these forces that makes the difference for our credit unions. Today we are faced with person to person lending, marketplace lenders, credit scoring services and more. We will look at these disruptions, and how we can turn them into a positive for the credit union. We will take a close look at the importance of credit scores, and how to use them for member education, employee education and to increase the loan portfolio.

10:05 – 10:20 a.m.

Networking and Refreshment Break

10:20 – 11:20 a.m.

It's 2030: Who is on Our Board?

Dr. Deedee Myers, Ph.D., MSC, PPC

CEO, DDJ Myers, Ltd.

Be progressive and answer that question now! Better yet, be strategic in deciding what competencies are required now and in the future, and where and how to find the next great board member. Dr. Myers shares case studies of organizations deciding for or against term limits and to compensate or not to compensate. Learn about three different recruitment strategies to attract your next board members, components of an onboarding plan, and ideas for board development. Hear what other board members are doing to improve board member performance, so each board member feels they are adding their greatest value.

11:25 a.m. – 12:25 p.m.

Roundtable Discusttion

Exchange ideas with fellow participants during a lively discussion. This roundtable will allow time for discussion on key topics followed by representatives from each table sharing thoughts and ideas discussed at their particular table.

12:25 – 12:45 p.m.

Daily Wrap-Up

12:45 – 5:00 p.m. (GP)

Spring Training Baseball Game

Arizona Diamondbacks vs Texas Rangers

Sunday, March 15, 2020

Travel Day. Have a safe trip home!