PreConference Registration

(Those attending the main conference are welcome to register at this time as well)

Opening Remarks

BSA Review & Update for Directors & Volunteers

Session Highlights:

• We know NCUA requires BSA training, but what do you really need to know?

• Make sure you are in the know!

• Has anything changed since the law was passed in 1970?

Come find out what this ex-NCUA examiner has to say about it! Each participant will receive a certificate of completion for attending.

Networking and Refreshment Break

Financial Literacy for Supervisory Committee Members & Directors

Since the passing of NCUA’s final rules 701.4, General Authorities and Duties of Federal Credit Union Directors, it is expected that the overall financial knowledge of your credit union’s Supervisory Committee Members and Board of Directors has increased.

As a result of its passing, many Directors took a one-time online course to satisfy the regulation, but can you say the basic understanding of credit unions was enhanced? With rates rising and earnings being squeezed, we have entered a period where the accountability for operating results falls on Directors and Supervisory Committee members - yet many do not understand the effects of interest rate risk to the balance sheet.

As a reminder, the rule specifically states:

“Each Director has the duty to . . . have at least a working familiarity with basic finance and accounting practices, including the ability to read and understand the CU’s balance sheet and income statement and to ask, as appropriate, substantive questions of management and the internal and external auditors . . .”

During this course, we will go well beyond the basics by attempting to develop a deeper understanding of your credit union’s financial performance. Each participant will have an opportunity to review their own, credit union-specific, set of Financial Performance Reports (FPRs) and calculate certain key ratios.

PreConference Wrap Up

Conference Registration

Opening Remarks

3 Keys to Evolving Your Supervisory Committee and Audit Function

Ancin Cooley, Principal, Synergy Credit Union Consulting

As your institution grows and seeks new revenue streams, the credit union’s risk profile has the potential to change. As a result, your audit function must evolve and meet the emerging needs of the institution. In this engaging and timely learning experience, Ancin Cooley, with Synergy Credit Union Consulting, will provide tips and best practices on keeping your audit function in lockstep with your credit union's needs.

Networking/Refreshment Break

Five Critical Factors Defining the Future of Financial Services with 10 Explicit Takeaways

Sundeep Kapur, Educator, Digital Credence

Expect dramatic change in the world of financial services over the next five years. Sure, a traditional financial institution is vital but if we do not evolve to meet the emerging environment, our share of wallet will erode, and eventually, we will be left behind.

Here are five critical factors that will mold where we are headed as an industry that serves:

1. Full Suite Mobility: Prepare for comprehensive digital banking solutions that provide banking, payments, and wellness to consumers – with everything delivered on the “go.”

2. On Demand Banking: The consumer we serve will connect at their time and place of choosing – simplified access across channel.

3. Personalized Financial Bundles: Forget a la carte offerings, the consumer and the financial institution will collaborate to create a unique bundle that is relevant.

4. Machine Human Collaboration: Data, insight, and artificial intelligence will assist both the consumer and the financial institution in every interaction.

5. Open Download/Connected Integration: Easy, automated, continuous integrations in an environment that is secure, dynamic, and delivers on the promise of self-service.

So how would your credit union work to adapt for this continuously evolving environment. This presentation will highlight 10 explicit takeaways – must-do initiatives that should be part of your future strategy.

Daily Wrap-Up

Welcome Reception

Join us for cocktails, light dining, and great conversation. Registered guests are welcome to attend.

CU Conferences is grateful for the support of its sponsor, OM Financial, and would like to thank them for co-sponsoring the reception. Learn more about OM Financial.

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

Opening Remarks

Beyond the Basics: Supervisory Committee Intermediate Skills

Ancin Cooley, Principal, Synergy Credit Union Consulting

In this session, Ancin Cooley, Principal of Synergy Credit Union Consulting, and creator of the only online self-paced supervisory committee course, will walk you through the month-to-month skills, processes, and best practices your committee needs to be fully functional. Ancin brings his 17 years of experience as a regulator, auditor, and consultant in an entertaining and easy to understand learning format.

Networking and Refreshment Break

Asset Liability Management (ALM) Interest Rate Liquidity Risk

Adrian Johnson, Chief Financial Officer/Sr. Vice President, MECU Credit Union of Baltimore

With the recent NCUA Interest Rate Regulation (IRR) in effect, it’s imperative that your credit union is prepared. Join Adrian Johnson for an informative session that will provide an overview of effective asset/liability management (ALM).

Adrian will lead you through current trends in ALM, the impact of economic issues on your credit union, a basic ALM strategy that will help your CU compete and more.

• Organizing a successful ALM process

• The impacts of interest rate changes on cash flow and financial management

• Monitoring and measuring liquidity

• Measuring and understanding interest-rate risk

What is Really Expected of Your Supervisory Committee - When Volunteers and Outsourced Service Providers Collide? - Part I

Barry Lynch, Senior Compliance Office, Co-Founder/CEO, Waypoint Advisory Services, Inc.

How should your credit union handle those situations when volunteers and outsourced service providers collide? Barry Lynch will better define the role of a supervisory committee member when internal or third

party auditors are employed. As outside audit firms have taken on the bulk of transactional testing

responsibilities, many supervisory committee members, especially those who have served for decades, have felt a decrease in what is expected of them. But is this really the case? An active and well-informed committee should be as busy in 2023, if not busier, than they were in 1995.

Group Luncheon

Join us for lunch. Registered guests are welcome to attend.

What is Really Expected of Your Supervisory Committee - When Volunteers and Outsourced Service Providers Collide? - Part II

Barry Lynch, Senior Compliance Office, Co-Founder/CEO, Waypoint Advisory Services, Inc.

In the continuation of this critical session, Barry Lynch will guide you through the questions you need to ask yourself and help you understand what your answers should be.

• Are you meeting regularly? What issues are being discussed? What is your role?

• Are you hearing from your members regularly?

• What are the top five control tests? Are they being performed regularly in your CU?

• Do you follow up on auditor/examiner suggestions? What does your documentation look like?

CECL Governance & Preparedness

Carrie Kennedy, Partner, Moss Adams, LLP

Good corporate governance begins with an active and well-informed supervisory committee. This session is intended to ensure you are well-informed with the accounting standard that introduces the current expected credit losses (CECL) allowance methodology for financial assets such as loans and leases. CECL is one of the most significant changes to financial institution accounting in at least a generation. A key outcome of the new credit impairment standard is the need for even more judgment to come up with an estimate for expected loan losses. The process requires more significant management estimates, is likely to be more data intensive, and require revisions to internal controls, increased active monitoring, the incorporation of forecasting, potentially model validation procedures, and an overall and enhanced evaluation by those charged with governance will be more important than ever.

Daily Wrap-Up

Sit-Down Breakfast

Join us for a hearty sit-down breakfast. Registered guests are welcome to attend.

Opening Remarks

Common Audit Findings and how to Address Them

Olivia Whipple, Owner & Co-Founder, The Audit Library

Do you feel like your auditors issue the same audit findings, department after department, branch after branch, year after year? If so, you’re not alone!

In this presentation, we will explore the underlying and systemic issues that can cause problems at your credit union, and provide practical advice to resolve these issues for good! While each audit is unique, there are common themes and threads that deserve the attention and critical problem-solving skills that the top credit union leaders provide. By learning about common audit findings, and our proven strategies to address them, you can help stop problem audit issues at the source.

Session Highlights:

• Identify common characteristics of the ideal audit finding

• Define four common types of problem audit findings

• Employ easy and practical strategies to improve audit findings

• Improve communication between auditors and decision makers

Networking and Refreshment Break

Developing Our People

Sundeep Kapur, Educator, Digital Credence

We are an industry driven by the mantra of people serving people. Our team members/people need to be well equipped and enabled to effectively serve the many kinds of members/people pursuing their different financial needs/journeys. So how best should we develop our people…

This session will summarize progressive initiatives in our world of credit unions being used to develop our people element with a focus on the following:

• Effective Engagement: Building Empathy, Active Listening, Making Connections

• Understanding Financial Solutions Offered by the Credit Union

• Building Technology Skills to Mentor Members and Team Members

• Fundamental Skill Development – Economy, Financial Math, Communication

• Financial Wellness: Delivering Value through a Personalized Financial Checkup

Our overall goal is to be a desired organization that can assist our members with their financial needs. We need to showcase and deliver on our expertise - our people should show empathy, be mentors of technology, and be able to articulate financial insight to our membership.

Fireside Chat: Driving an Effective Digital Transformation

One Nevada Credit Union enjoys over 80% digital engagement with their membership. Members pay attention to digital, yet the credit union continues to evolve to improve.

Join Steve O'Donnell, CFO and Cindy Vela, VP Applications as they share their digital transformation journey - lessons learned, current status, and the path ahead.

Daily Wrap-Up