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CREDIT UNION SERVICES & PRODUCTS (S&P) FORUM
September 18 - 21, 2008

Peabody Hotel
Memphis, Tennessee

Thursday - September 18, 2008
Credit Union Services & Products Forum

11:30 p.m. to 1:00 p.m.

Conference Registration

1:00 p.m. to 1:15 p.m. Introduction
1:15 p.m. to 2:15 p.m. Online Account Opening & Lending
Gary Hess
President
Gary Hess Consulting
2:15 p.m. to 2:30 p.m. Networking/Refreshment Break
2:30 p.m. to 3:30 p.m.

Security Portfolio Realities: The Good, The Bad, and The Ugly
Paul Hoffman
Vice President
Bonds.com, Inc.

3:30 p.m. to 3:45 p.m. Day in Review
5:00 p.m. to 6:00 p.m.* Welcome Reception
*Your Registered Spouse or Guest is welcome at these events.
Friday - September 19, 2008
8:00 a.m. to 9:00 a.m.* Sit-Down Breakfast
9:00 a.m. to 9:15 a.m. Introduction
9:15 a.m. to 10:15 a.m.

Remote Possibilities - Full Self-Service Kiosks and Other Self-Service Products
Sarah Capena Bang
CEO
Financial Services Center COOP, Inc.

10:15 a.m. to 10:30 a.m. Networking/Refreshment Break
10:30 a.m. to 11:30 a.m. Business Continuity for Communications Systems
Alfredo Rizzo
Systems Engineering Manager
Adapt Telephony Services, LLC
11:30 a.m. to 12:30 p.m.

Improve Earnings By Effectively Managing the Financial Performance of Your Products
Michael Kohl
President/CEO
Kohl Advisory Group, Inc.

12:30 p.m. to 1:30 p.m.* Group Luncheon
1:30 p.m. to 2:30 p.m. REWARDChecking - Win the War for Deposits
Mark Damon
Vice President of Sales
BancVue
2:30 p.m. to 3:30 p.m. Credit Union ROA Enhancement Through Total Benefits Pre-Funding
John Moreno
Director, Institutional Managed Account Programs
MEMBERS Capital Advisors
3:30 p.m. to 3:45 p.m. The Day in Review
Saturday - September 20, 2008
8:00 a.m. to 9:00 a.m.* Sit-Down Breakfast
*Your Registered Spouse or Guest is welcome at these events.
9:00 a.m. to 9:05 a.m. Introduction
9:05 a.m. to 10:05 a.m.

Remote Deposit Capture: Fact, Fiction & What You Need to Know
John T. Leekley
Founder/CEO
RemoteDepositCapture.com

10:05 a.m. to 10:20 a.m. Networking/Refreshment Break
10:20 a.m. to 11:20 a.m. Biometrics in Financial Institutions - Now and In the Future
Barbara Cure
eCommerce Consultant
NCR
11:20 a.m. to 12:20 p.m. Affordable Growth and Deepening Member Relationships During Challenging Times
Ron Daly
President/CEO
DigitalMailer, Inc.
12:20 p.m. to 12:30 p.m. Forum Wrap-Up
1:00* Lunch at the Blues City Cafe' and Tour of Graceland
Sunday - September 21, 2008
  Travel Day... Please have a safe trip home!
* Your Registered Spouse or Guest is welcome at these events.

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