Panama Credit Union Educational Cruise Conference

Aboard Holland America’s Ms Zuiderdam
February 17 – 27, 2019 – Register Brochure

Join us for an educational conference undisturbed by the everyday distractions of the office as we cruise aboard the elegant, Holland America’s Ms Zuiderdam. Benefit from timely updates on the credit union topics of the day while enjoying spacious staterooms and world-class amenities.


Sunday, February 17, 2019 Ft. Lauderdale, Florida
Monday, February 18, 2019 Half Moon Cay, Bahamas
Tuesday, February 19, 2019 At Sea
Wednesday, February 20, 2019 Oranjestad, Aruba
Thursday, February 21, 2019 Willemstad, Curacao
Friday, February 22, 2019 At Sea
Saturday, February 23, 2019 Cruising Panama Canal & Gatun Lake; Colon, Panama
Sunday, February 24, 2019 Puerto Limon (San Jose), Costa Rica
Monday, February 25, 2019 At Sea
Tuesday, February 26, 2019 At Sea
Wednesday, February 27, 2019 Fort Lauderdale, Florida

For cabin availability, call Jill Donati of Altair Travel & Cruises, 800-880-0055 or email Jill at



Bill Farley is a Sales Manager-Select for CUNA Mutual Group in Madison, Wisconsin. He leads a sales team of 12 executives who provide superior service to more than 800 credit unions in the eastern United States.

Bill joined CUNA Mutual in 2001 as Division Manager of Business Development. He was promoted to Regional Vice President of Lending for the Southeast Marketing Division in 2004, and he accepted his current position in 2006. Bill is based in Lynchburg, Virginia.

Previously, Bill spent 13 years as President & Chief Executive Officer of Central Virginia Federal Credit Union, and he worked for five years as Vice President & City Executive for North Carolina State Employees Credit Union.

Bill earned a Bachelor’s Degree in business administration from the University of North Carolina. He has completed the Credit Union Executive Society (CUES) CEO Institute at Wharton School of Business and the CUES Advanced Leadership Institute at Harvard University.

Bill also graduated with Highest Honors from the National Credit Union Institute. He was awarded the Certified Credit Union Executive (CCUE) designation from CUNA’s Center for Professional Development.

Bill is a frequent speaker at league meetings and credit union conferences, speaking on topics such as board/CEO relationships, channel management, strategic planning, lending, and leadership.


Gary Hess is the President of RTE Financial Services, LLC, a distributor of web based software to financial institutions.  RTEfs also engages in consulting activities for financial institutions.

Prior to forming RTEfs, Gary was a consultant to credit unions, first with Counter Intelligence Associates/TRG and then as the owner of Gary Hess Consulting.  Previous to his consulting work, Gary was employed by Bankers Systems, Inc. for twenty-five years.  In his tenure with BSI he worked in the development of compliance documents, documentation software systems, component technology and served as BSI’s business development manager for the credit union market.

Gary’s current focus with RTEfs is web portals, consulting and industry education.  Through RTEfs he continues his consulting work in the areas of strategic planning, CUSO development, member business services, including lending, deposits and training, risk based lending and consumer compliance.

Gary regularly speaks at industry meetings regarding topical issues, including web based software, member business services, ID Theft, Bank Secrecy Act including the USA Patriot Act, OFAC and Customer Identification Programs.  Gary is available to financial institutions and industry associations to discuss compliance, business and market issues.

Gary received his Bachelor of Science degree from the University of Minnesota, College of Education, in Mathematics in 1974.  He received his Juris Doctor from the University of Minnesota Law Center in 1977.


  • S.W.O.T
  • Disruptive Technologies
  • Change Leadership
  • Vendor Management
  • Hot Topics Credit Union Ethics
  • Data & Analytics
  • And Much More!

Book by July 31, 2018 and Save $100 Per Person
Book August 1 – October 12, 2018 And Save $50 Per Person

CONFERENCE RATE: The conference rate includes the cruise and conference fees. These rates are not combinable with any other promotional offer, certificate, voucher or past passenger specials offered by the cruise line. All cruise conferences MUST be booked through Altair Travel & Cruises as they are negotiated contracted rates.

Category Participant Rate
(1st Person)
Spouse/Guest Rate
(2nd Person)
J…Inside Stateroom $3295 $1495
D…Oceanview $3695 $1595
VD….Verandah $4395 $1695
VA….Verandah – Midship $4595 $1695

Rates based on double occupancy. Rates do not include taxes and fees of $445.00 per person. For single, 3rd, and 4th person rates, and availability of Suites, contact Jill Donati at 800-880-0055. (All taxes and fees are subject to change) In order to feel safe and secure when you travel, travel insurance is now mandatory for CUC Cruises and is included in the required deposit.

Registration can NOT be confirmed until a $1200 per person deposit has been received.

For cabin availability or to reserve your cabin, contact Jill Donati of Altair Travel and Cruises 800-880-0055.

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