Security Management & Director’s Conference
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Omni La Mansion del Rio
San Antonio, Texas
April 23 – 26, 2019
Register  – Stay Tuned for Brochure

The Security Management & Director’s Conference is designed to assist security managers, board of directors, supervisory committee members, board chairs, CEOs and others from credit unions across the country to establish a definitive process for establishing your baseline, credit union-wide security program.

Hotel Information

Omni La Mansion del Rio Hotel | 112 College Street | San Antonio, Texas | 1-210-518-1000

To Book Your Room At The Omni La Mansion del Rio Hotel:

  • Call the Omni La Mansion del Rio Hotel at 1-210-518-1000 to make your reservations.
  • Mention CU Conferences to receive special rates starting at $225.
  • You will receive complimentary in-room Internet access and use of the fitness center when you book
    through CU Conferences’ room block.
  • Rates based on availability.
  • If you are unable to secure a room, please give us a call at 888-465-6010 for assistance.

Travel Information

For airfare and car rental, call Altair Travel Toll Free at 800-264-3316, Mon – Fri from 8:30 a.m. – 5:30 p.m. Central Standard Time. Ask for a corporate agent. There is a nominal service charge for their services.

Date Investment
On or Before February 21, 2019 $1395
February 22 – March 21, 2019 $1495
March 22, 2019 and Beyond $1595
Guest Program $225

Security Management And Directors’s Conference Guest Program:

For just $225, your registered guest can enjoy all the pleasures of the Omni La Mansion del Rio Hotel along with the following events:

  • Tuesday’s Sit-Down Breakfast
  • Tuesday’s Sit-Down Luncheon
  • Tuesday’s Welcome Reception
  • Wednesday’s Sit-Down Breakfast
  • Wednesday’s Sit-Down Luncheon
  • Thursday’s Continental Breakfast

Who Will Attend

  • Security Managers
  • CEOs
  • Senior Management
  • Board of Directors
  • Training Managers
  • Board Chairs
  • Supervisory Committee Members
  • Senior Management
  • Committee Members
  • Compliance Officers

Agenda – Subject to Change

Tuesday, 4/23/19

7:30- 8:30 a.m.  Conference Registration
7:45 – 8:30 a.m. (S/G) Sit-Down Breakfast
8:30 – 10:30 a.m. Welcome, Course Introduction, and Security Orientation

Security:An orientation segment that provides participants with the foundation necessary to develop, maintain and manage an institution-wide, baseline Security Program for the credit union. Section 748, NCUA Rules and Regulations, NCUA 02-cu-12 and the standards of the industry determine the responsibilities of the security officer, management, and the board of directors. In this session, we’ll review the requirements of a written security program, the financial institution, and the security officer in protecting the staff and public. Participation in this segment also promotes a better understanding of the remainder of the segments.

Presentation Highlights:

  • What Is “Security”?
  • What Are The Recognized Security Basics?
  • What Are The Employees’ Responsibilities?
  • What Are The Potential Costs To The Credit Union?
  • What Will Affect The Credit Union’s Security & Loss Prevention Efforts?
  • What Security Regulations Affect The Credit Union?
10:30 a.m. – 12:00 p.m. The Security Function

As your credit union’s security manager, your primary duty is to develop and administer a written Security Program for your institution. And as a member of the board of directors, it is imperative that you stay up-to-date on the latest credit union security manager’s challenges and budgetary needs. Security isn’t just about alarms, robbery procedures and filing suspicious activity reports any longer. “Security” has become the term that defines the evolutionary process that provides a safe and secure environment for employees to work – and for members to do business. “Security” is also a control function that’s often described as the act of providing protection and defense against real or anticipated threats and has evolved rapidly from a minimal function into the security department. Used appropriately, the security function can become a pivotal and powerful force in averting losses and recovering missing funds and property. Used inappropriately, however, and it can ruin the credit union, its employees and its members.Today’s sessions provide a logical and strategic model that’s designed to help the credit union’s board of directors, supervisory committee, senior managers and security personnel understand the true scope of security related regulations and industry-standard security practices.

Presentation Highlights

  • What Are Industry-Standard Security Practices?
  • How Should The Relationship Between The Security Function And The Board
    Of Directors Work?
  • How Should The Security Department Fulfill Regulatory Requirements?
  • When Did The Security Department Become A Business Unit?
  • What Is A Security Environment?
  • Who Manages The Security Department?
  • What Other Responsibilities Should Be Given To The Security Department?
  • Why Do CUs Need To Determine The Security Manager’s Duties?
  • What Common Security Practices Should Be Applied?
  • What Are The Security Manager’s Most Common Problems?
12:00 – 1:00 p.m. (S/G) Group Luncheon
1:00 –  4:15 p.m. Cyber Security, Social Engineering And Internal Fraud

This fast-paced session will introduce the concepts of cyber fraud and cyber security for credit unions. Social engineering is the method used by penetration companies and criminals to compromise the financial institution. This session will discuss the modus operandi used to attack members, the credit union or the call center, and how criminals trick people into providing sensitive information. The future attacker we must all be aware of is the malicious insider who will be one of our biggest threats in the future. Discover what future threats your credit union may face.

Presentation Highlights:

  • Learn The Latest Attacks Employed Against Credit Unions
  • Discover The Best Practices To Protect Your Credit Union
  • Defining Social Engineering Techniques
  • Learn About The Newest Threat – The Malicious Insider
4:15 – 4:30 p.m. Daily Summation
6:00 – 7:00 p.m. (S/G) Welcome Reception

Wednesday, 4/24/19

7:45 – 8:30 a.m. (S/G) Sit-Down Breakfast
8:30 – 9:30 a.m. Boarding Report: The Security Perspective

What should the security officer be reporting to the board? As a board member or supervisory committee member, learn what information you need to determine if the CU is meeting the standards of your industry! Security officers, risk managers & auditors will learn where to obtain information on internal fraud, risk assessments and robbery statistics that will fulfill the requirement the board or supervisory committee need to succeed. This interactive session will review best practices relating to training, inspection and foreseeable events that should be reported to the board.

Presentation Highlights:

  • Learn How To Report To The Board With Limited Time
  • Learn What Items Your Written Report Should Contain
  • Determine What Records The Credit Union Should Be Keeping
    To Prepare Your Report
9:30 a.m. – 12:00 p.m. Workplace Violence, Active Shooter & Robbery Prevention and Response

Do your employees know how to respond to an active shooter event? What areas of workplace violence is your institution most vulnerable to? This session will examine workplace violence – its definition and the different types – and how to respond to them should they occur. Recent case studies will also be examined in an effort to extract “pre-incident indicators” and red flags that were present before the incident. Are there steps your credit union can take to make you less of a target for these situations? How should you handle angry members or coworkers? Are you at risk for a domestic violence incident? Learn what you need to know to protect your employees and credit union.

Robbery is one of the most feared crimes . . . period. Every financial institution – banks, credit unions and thrifts – must provide both initial and continuing robbery response training for ALL employees. It’s not an option – it’s required by all state and federal regulatory agencies. The CU’s Security Manager is responsible for developing and managing the credit union’s Security Program and the Security Program must contain policies and procedures that address robberies. The number of robberies increases and decreases in every region of the country – it’s a business cycle. However, the need for a standardized, comprehensive robbery training program must remain constant.

The primary purpose for learning about the specialized crime of robbery is that learning simple, effective robbery response techniques may save lives. This training process – coupled with the implementation of appropriate policies and procedures – allows and encourages managers and executives to make intelligent and informed decisions about supervising employees’ actions during a robbery in progress.

Presentation Highlights:

  • Determining Vulnerabilities
  • Workplace Violence Case Studies
  • Developing A Robbery Prevention Checklist
  • Robbery Prevention Checklist Examples
  • Robber Descriptions
  • Active Shooter Response
  • Robbery Response Techniques
  • Types Of Robberies
  • Domestic Violence Situations
  • Your Robbery Response Plan
  • Robbery Prevention & Response Strategies
  • Robbery Aftermath Consideration
  • Robbery Aftermath Procedure
  • Sample Robbery Procedures: Staff Personnel
  • Sample Robbery Procedures: Management Personnel

Presentation Objectives:

This presentation is designed to help you

  • Conduct an initial and continuing robbery risk assessment
  • Determine if your robbery training program is appropriate and effective
  • Identify methods for preventing workplace violence in your institution
  • Identify effective policies and training regarding domestic violence
  • Identify policies, procedures and training techniques that should be retained, modified or eliminated
  • Make recommendations that will likely enhance employee and member safety
12:00 – 1:00 p.m. (GP) Sit-Down Luncheon
1:00 – 4:15 p.m. Workplace Violence, Active Shooter & Robbery Prevention and Response (Continued)
4:15 – 4:30 p.m. Daily Summation

Thursday, 4/25/19

8:00 – 8:30 a.m. S/G) Continental Breakfast
8:30 – 10:30 a.m. Using CPTED (Crime Prevention through Environmental Design) to Conduct Your Annual Security Review

Every credit union should conduct a comprehensive security review at least annually and more frequently if the institution’s environment changes rapidly. Some of the environmental conditions include the introduction of a new product or service, a change in security regulations or laws and the acquisition of a previously owned facility, or an increase in crime events in the region.The purpose of the security review is to identify conditions that may result in a loss or a legal action tomorrow . . . or thirty years from now. The review simply targets a credit union’s “loss potential” using a standardized, practical and cost-effective methodology for analyzing the condition and contributions of the security function. It is also used for identifying the credit union-wide “windows of opportunity” for loss from all sources. CPTED principals are extremely useful when applied to financial institutions. These principals will be defined and discussed, and attendees will learn how to apply them to make their institution more inviting to members, and less attractive to criminals.

Presentation Highlights:

  • Examples Of CPTED Principals As Applied To Financial Institutions
  • How To Conduct Your Physical Security Assessment
  • How To Use Landscaping To Your Advantage

Presentation Objectives:

This presentation is designed to help you:

Identify and describe the credit union’s primary sources of loss exposure and the methods that the Security Manager may use to effectively reduce that exposure

Design or recommend appropriate changes to the credit union’s policies and procedures to address the issues discovered

Conduct a thorough and comprehensive physical security review of your institution

 10:30 a.m. – 12:00 p.m. Case Studies/Group Scenarios

During this time we will break into groups, and each group will be presented with a relevant issue or problem. Groups will present their recommendations and solutions. We will close with questions and discussion of the material that has been presented during the week.

12:00 p.m. Adjourn

Friday, 4/26/19

Travel Day – Have A Safe Trip Home

 

Brochure Coming Soon
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